At Julian Focus, we are committed to delivering your travel products efficiently and securely. This Shipping Policy outlines the terms and conditions related to the shipment of orders placed through our website.

1. Shipping Destinations

We currently ship to all Cities.

2. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 3 PM (local time) may be processed the following business day.

  • You will receive a confirmation email once your order has been shipped.

3. Shipping Methods & Delivery Time

We offer several shipping options:

  • Standard Shipping: 5–7 business days

  • Expedited Shipping: 2–3 business days

  • Overnight Shipping: 1 business day (available for select locations)

Delivery times are estimates and may vary based on your location and courier delays.

4. Shipping Costs

  • Shipping charges are calculated at checkout based on the weight, dimensions, and destination of your order.

  • Free standard shipping may be offered on orders over a specific amount (check our homepage for current offers).

5. Order Tracking

  • Once shipped, you will receive a tracking number via email to monitor your package’s journey.

  • If you do not receive tracking details within 3 business days, please contact us.

6. Lost or Damaged Packages

  • If your order arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date.

  • We will work with the shipping carrier to resolve the issue promptly and may offer a replacement or refund.

7. International Shipping

  • Customs fees, duties, and taxes for international shipments are the responsibility of the customer.

  • Delivery times may be extended due to customs processing.

8. Incorrect Shipping Information

  • Please double-check your shipping address during checkout.

  • Julian Focus is not responsible for packages sent to incorrectly provided addresses.